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Before You Arrive
before
The Del Mar Fairgrounds – 2260 Jimmy Durante Blvd, Del Mar CA
Parking for The Sound is located in the Del Mar Fairgrounds, costs $20 and opens 90 minutes before the show’s door time. Please enter through the Main Gate only. The Sound shares the parking lot with the Del Mar Fairgrounds and parking is on a first come first served basis. If another large event is happening in the Del Mar Fairgrounds on the day of the show you may want to alter your arrival time or use alternative transportation such as an Uber or Lyft. Click here to check the Del Mar Fairground’s calendar.
Premium Parking is located directly in front of The Sound and is available online (for most shows) for $30 via Ticketmaster. Purchase Premium Parking as soon as you can because space is limited and availability may be be dependent on other events occurring at the fairgrounds. The Premium parking lot also opens 90 minutes before the show’s door time.
Click here to see if Premium Parking is available for your show.
Our box office is only open on the evenings we have a show and will open 90 minutes before doors.
Yes, you may bring a small bag. However you may not bring in backpacks or bags larger than 10″ by 8″ by 8″. Small purses and fanny packs are allowed, but subject to search. Bags and coats can be checked in for $5.
Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion.
The Del Mar Fairgrounds Main Gate.
Please click “MORE INFO” on the ticketing page for the show you are attending to find out if there are any age restrictions for a particular event as we have shows that are all ages, 18+, or 21+. For our all ages shows, any guests under the age of 18 must be accompanied by a parent, guardian, or responsible adult over the age of 25 with written authorization. Every person attending a show, regardless of age, needs to have a ticket purchased in order to enter the venue. We do not recommend bringing little ones to the venue and require those under the age of 7 to have appropriate hearing protection. We do not have infant changing facilities within the venue.
All shows will have ADA seating available for purchase. They are located in the central terrace as well as the left and right balconies
Click here to see our seating chart. ADA seating is notated with wheelchair emblems for easy identification.
If you have purchased general admission tickets and require ADA, please contact our box office as soon as possible and no later than 48 hours before the show. Our GA ADA is limited for all shows. Contacting us in advance will help us make the necessary arrangements to accommodate your needs and ensure you have a pleasant experience at the venue.
For our general admission standing shows, there is reserved seating available for purchase in the balcony as well as the center terrace and left terrace. The floor in front of the stage is open for standing.
For a seated show, the floor in front of the stage will have rows of seats that are assigned based on your ticket purchase. Click here to see seating maps for both a general admission standing show, and a seated show.
Our box office is only open on the evenings we have a show and will open 2 1/2 hours before showtime about 90 minutes before doors.
Door and show times are listed on the ticketing page for each show. Shows usually, but not always, start one hour after door time. We urge patrons to show up close to door time to get the most out of their ticket purchase.
You can purchase tickets on the day of the show at the box office. However, available tickets are not guaranteed. We encourage all guests to buy tickets in advance.
We also advise that you only purchase tickets online from thesoundsd.com (via Ticketmaster / Ticketmaster verified resale) and do not purchase tickets from a third party website.
Your ticket is powered by Ticketmaster SafeTix™. It’s a new and unique barcode that automatically refreshes every few seconds so tickets cannot be stolen or copied.
3 Simple Steps to Use Your SafeTix on Event Day
- In the Ticketmaster app, sign in to your account.
- Tap My Events to view your order.
- Add your ticket to your phone’s digital wallet to tap and go at the gate. When you arrive, simply open your ticket in your phone’s wallet, hold your phone near the scanner and you’re all set.
Your ticket must be displayed on your phone. Screenshots and print outs will not be accepted.
Bought Tickets for Others?
Skip meeting outside and meet at your seats. Visit Ticketmaster today to transfer tickets to your group in just a few taps.
For any event, all guests must have their own ticket, including children and infants, and all tickets must be located in the same seating area. Some shows may have minimum age requirements. Shows specifically targeted to children are indicated as “family-friendly” in their event listing. Content of other performances may be intended for more mature audiences only.
While At The Sound
while
Yes! The Sound offers a variety of food options to satisfy your hunger before or during the show. You’ll find delicious tacos sold on the balcony or choose from our rotating menu in the lobby, featuring items like loaded nachos and carved sandwiches.
There is no re-entry. Once you have left the front courtyard, even to go to the parking lot, you will not permitted to come back in.
No outside food or drink of any kind is permitted as well as any glass, cans or aluminum bottles.
General Information
general
Patrons purchasing tickets through third-party ticket brokers assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Sound has no way of validating or replacing tickets that were not purchased through us (Ticketmaster) directly. We cannot reprint or refund you for an invalid ticket purchase.
Yes, tickets can be transferred via Ticketmaster. Click here to find out how.
Please contact the venue by emailing boxoffice@thesoundsd.com with your name, contact information, and a description of your item and we will do our best to find and return your item to you. Please be sure to put LOST ITEM and SHOW DATE in the subject line of your email.
If an event is canceled, no action is required to obtain a refund–we will issue a refund to the original method of payment used at time of purchase. Refunds will be issued within 5-7 business days of the show cancelation.
All ticket sales are final – no refunds or exchanges. If you are not able to attend the show, you may utilize the verified resale option via Ticketmaster to safely resell your purchased ticket(s). Click here to find out if you can resell your ticket.
- No weapons of any kind.
- No outside beverages.
- No drugs or illicit substances.
- No smoking or vaping inside the venue.
- No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
- All served beverages must remain inside the venue and courtyard
- No flash photography.
- No moshing, crowd-surfing, or stage diving.
- No pets allowed
- No backpacks or large bags. Small purses and fanny packs allowed but subject to search.
Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc
Items not permitted inside The Sound (but are not limited to):
– Weapons, firearms, knife
– Laser pens
– Pepper spray/mace
– Signs, banners, flags
– Selfie sticks
– Video cameras/recording devices
– Outside food and beverage, including alcohol
– Glass, cans, aluminum bottles
– Hoverboards and skateboards
– Camera bags, large cameras, telephoto lenses, no flash photography from phone cameras